Over deze vacature
Vacature German Customer Support & Online Services Enschede (MBO/ MTS)
Voor het reageren op deze vacature vragen wij u eerst uw cv te plaatsen. Indien u dit heeft gedaan, kunt u om te reageren.Deze vacature wordt u aangeboden door In Person - Nederland German Customer Support & Online Services What will be your job? As a representative, you will not just be handling phone calls, or writing e-mails. You will also be chatting with customers, developing online support content (e.g. FAQ’s), responding to customers reviews on big e-tailer websites like Amazon, handling defective products, exchanging them, or upgrading them. Who are we looking for? Are you interested in the newest ways of serving customers, e.g. via mobile chat and web care? Do you also feel that customers should be able to be self-supporting online via mobile apps, instruction video’s, helpful FAQ’s etc. instead of being on the phone for hours? Do you like working in a small international team with other native speakers and serving customers from 14 different countries in Europe? Have you got an interest in the newest Audio Video accessories, with connected mobile apps and integrated Bluetooth technology? Administration of the Knowledgebase and internal processes To join us, you must be: Native German and fluent in English The ability to switch to different communication styles depending on the channel you are working for, e.g. chat, marketing texts, FAQ’s, e-mails, phone, web care Located within travel distance of Enschede Customer focused to achieve the best result for your customers and the business Independent, able to manage your own workload and prioritize tasks Affinity with slightly technical products, mobile apps, social media Basic knowledge of HTML programming and other programming languages are an advantage To be able to commit to the job for at least one year Flexible in working hours, depending on other colleagues holidays and the workload in the department We offer: An exciting opportunity to play a role within a small international team (+/- 10 colleagues) that provides high quality services in Europe An environment that has the philosophy to work hard but also play hard An attractive salary plus benefits & training The Customer Support Centre is very much more than just a call center. The department is part of the Marketing & Communications team and works very closely to the Product Management team. This cooperation gives the CSC department, and its team members, the opportunity to really make a difference for customers. It offers service to 14 countries in 6 different languages: English, German, French, Spanish, Italian, Dutch.Voordelen plaatsen CV op CVenVacaturebank.nl
Reageer op de vacature
Ontbijtmedewerker Horeca, Katwijk zh, MBO/ MTSMagazijnmedewerker ( 3 ploegen ), 's-heerenberg, MBO/ MTSOrderpicker Parttime (24 uur), Zevenaar, MBO/ MTSAssemblage medewerker, Winterswijk woold, MBO/ MTSVerkeersregelaar / Portier / Logistiek Medewerker Bouwplaats, Drachten, LBO/ LTS
Copyright © 2026 CV&Vacaturebank - Alle rechten voorbehouden.