Customer Service Representative

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Beldeur is an innovative brand specialized in video doorbells and security cameras. Our products are known for their quality, ease of use and smart technology. We help customers secure their home with reliable and modern solutions. To expand our team, we are looking for an enthusiastic Customer Service employee who offers our customers the best possible service.
What are you going to do? As a Customer Service Representative, you are the first point of contact for our customers. You help them with questions about products, orders and technical support. You work via e-mail, telephone and chat to resolve customer questions as quickly and professionally as possible. In addition, you think about improvements in customer service and contribute to an optimal customer experience.
Answering customer questions via email, telephone and chat
Advising on our products and providing technical support
Resolving issues with orders and returns
Administrative tasks such as maintaining customer data
Thinking about process improvements to make customer service more efficient

Excellent command of the Dutch language, both spoken and written
Experience in customer service is a plus, but not a requirement
Affinity with technology and smart home security
Good communication skills and problem solving ability
Basic knowledge of computers and administrative systems

A challenging position within a growing and dynamic company
Market-conform salary with good employment conditions
Flexible working hours, possibility to work partly from home
A friendly and motivated team

Are you the customer-oriented and communicative employee we are looking for? Send your resume and a short motivation to werkenbij@beldeur.nl. We look forward to your application!
De Nieuwe Erven 3 5431 NV Cuijk The Netherlands

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Chamber of Commerce number: 74433962
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