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Over deze vacature
Summary: We are seeking a candidate with deep hands-on expertise in technical
support, troubleshooting, and networking. Here is the new on-site opportunity: Position: Desktop Support Specialist Location: Lexington, KY Onsite Estimated Duration: Long-term indefinite contract About the Role We are
seeking a Desktop Support Technician to provide on-site technical support in
Lexington, Kentucky. The ideal candidate brings strong desktop support
experience, excellent customer service skills, and the ability to troubleshoot
hardware and software issues effectively in a fast-paced environment. Key Responsibilities Provide on-site desktop and technical
support to end users. Configure,
install, and deploy computers and related equipment. Diagnose
and resolve hardware, software, and peripheral issues. Respond
to, track, and manage support tickets through a ticketing system, preferably
ServiceNow. Support
workstation setup, upgrades, and replacements. Deliver
responsive customer service and clear technical assistance. Qualifications Hands-on experience setting up,
configuring, and installing computers. Working
knowledge of desktop hardware and software support. Experience
using ticketing systems; ServiceNow experience is preferred. Ability
to prioritize tasks and work effectively under pressure. Strong
troubleshooting and problem-solving abilities. Excellent
customer service and communication skills. Let me know if you are interested in this job and/or can
refer someone who is, as we offer lucrative referral bonuses. A reasonable, good-faith estimate of the minimum and maximum for this
position. Benefits will also be available, I am looking forward to speaking with you today. About us: Harvey Nash is a national, full-service talent management firm specializing in
technology positions. Our company was founded with a mission to serve as the
talent partner of choice for the information technology industry. Our company vision has led us to incredible growth and success in a relatively
short period of time and continues to guide us today. We are committed to
operating with the highest possible standards of honesty, integrity, and a
passionate commitment to our clients, consultants, and employees. We are part of Nash Squared Group, a global professional services organization
with over forty offices worldwide. For more information, please visit us at Thanks, Nishant Kumar Nishant.kumar@harveynash.com