Sales Support Employee

Joannusmolen is a Dutch family-owned company that has stood for health and sustainability for more than 40 years. Guided by this conviction, we develop and produce oven-baked baby puffs, extruded snacks, breakfast cereals, and baby porridges. Over the years, the company has grown into one of the largest producers of puffed baby snacks in Europe. Our success is the result of a continuous focus on quality, collaboration, and innovation. From our factory in Cuijk, we reach millions of people all over the world.
Do you want to be part of our growing company and use your commercial support talents to make an impact on a healthier and better world?
To strengthen our Sales team, we are looking for a Sales Support Employee. Do you see yourself excelling in this role and contributing with your hands-on mentality, customer focus, curiosity, accuracy, drive, and, of course, your sales skills? Then read on and get in touch with us for an introduction!
What does the position entail?
Act as the first point of contact and key link with the internal organization regarding the sales order process and customer-related matters. For our A-accounts, you go a step further and serve as their daily go-to partner
Maintain close contact with the Customer Service Manager, aligning and supporting where needed
Own the order flow by managing daily order processing and invoicing for existing customers
Keep a sharp eye on customer forecasts and order status to support production planning; identify and report deviations to ensure reliable and timely deliveries
Proactively manage stock levels and communicate with the Customer Service Manager and, when required, with the customer
Contribute to the optimization of data management, including improving product information and sales tools within the order-to-cash process
Strive for maximum customer satisfaction, identifying opportunities and challenges in operational collaboration both internally and with customers, and initiate improvements
Represent Joannusmolen as the first telephone and digital point of contact, ensuring professional handling of questions and complaints from customers, consumers, and suppliers
Support the organization of national and international trade fairs
Ensure product samples and packages are sent to (potential) customers

What do we ask for?
MBO/HBO working and thinking level
Strong communication skills combined with accuracy and a structured approach to effectively manage the link between “inside” and “outside”
Able to work independently while being a proactive, team-oriented professional with commercial flair
Flexible and solution-oriented, with the ability to switch quickly
Affinity with the food industry
Strong digital skills, with experience in systems such as Excel and ERP
Good command of Dutch and English, both spoken and written; German and Spanish are a plus

A flat organizational structure with short lines of communication, enabling quick decision-making and action
A workplace where you matter! You will have the space and responsibility to make an impact
A varied full-time position in a collegial and motivated team
A competitive salary based on relevant work experience, plus 26 vacation days, travel allowance, and holiday pay
A fully employer-funded pension plan
Opportunities for personal development through training and courses

Through in-depth knowledge of the baby food category, Joannusmolen develops relevant products in line with the latest trends and developments. Joannusmolen uses legumes and special cereals as a basis. We then combine playful and challenging shapes with vegetables and fruit. Low in salt, low in fat, oven-baked, not fried, no sugar added etc. The modern production facility is fully robotised and built to produce as efficiently as possible to ensure full focus on controlling the process and quality of the products. Sustainability has been in our DNA for 40 years. We are continuously driven to devise and implement solutions that help make the world a little more liveable for ourselves and the generations to come. We see it as an important mission to pursue that goal together with our customers and suppliers.
We believe in a future where children grow up in a beautiful and healthy world. Joannusmolen’s team consists of a group of enthusiastic, diverse people who all make an important contribution to our mission. Everyone has her unique qualities and is given full scope to build entrepreneurship, ownership, impact and trust. All this, among other things, ensures a high level of job satisfaction at Joannusmolen.
Are you driven and want to work with a team to build a better future for yourself and others? Is the next step in your career at a commercial and mission-driven company? We are curious about what you have to offer the world and how you think you can apply that within Joannusmolen.
De Smaakspecialist Luchtenburgseweg 2 4858 RJ Ulvenhout ACThe Netherlands