Business Process Analyst Market Creation

## Business Process Analyst Market Creation
For a bank I'm searching for an interim Business Process Analyst with experience in BPMN and the design of complex process models.
For a bank I’m searching for an interim Business Process Analyst with strong experience in Business Process Management (BPMN) and the ability to design and communicate complex process models effectively.
The Market Creation Project is in need of an interim Business Process Analyst to introduce, improve, and embed business processes and governance structures for market creation activities. While some tasks align with existing BAU (Business as Usual) processes, many require adaptation or redesign across departments. The role involves navigating complex stakeholder landscapes and working hands-on to deliver practical, operational outcomes.
The primary goal is to implement and improve market creation business processes, establishing a governance structure with clearly defined roles and responsibilities. Deliverables include:

• End-to-end process models documented to BPMN standards.
• An actionable governance framework, including RA(S)CI matrices, policies, and controls.
• Improved efficiency, scalability, and compliance of processes, aligned with business objectives.

• Process Analysis
• Assess existing business processes to identify inefficiencies and areas for improvement.
• Gather business requirements by collaborating with stakeholders.
• Process Design & Improvement
• Develop end-to-end process models using BPMN standards.
• Redesign and optimize processes to enhance operational effectiveness.
• Governance Design & Implementation
• Establish governance structures for process integrity and ownership.
• Define roles and responsibilities through comprehensive documentation.
• Hands-On Delivery
• Implement process changes directly with teams, ensuring adoption.
• Provide troubleshooting and ongoing support for sustainability.
• Collaboration & Stakeholder Engagement
• Act as a bridge between technical teams and business stakeholders.
• Partner with cross-functional teams to ensure seamless integration of improvements.

The assignment will be deemed successful when

• Market creation business processes are fully implemented and improved.
• Governance structures with defined roles and responsibilities are established and supported by stakeholders.

The candidate will join the Governance, Processes, and Systems workstream within the Market Creation Project. This team of 4–5 members is tasked with translating market creation strategies into a fully operational framework. Collaboration will occur with the MC Platform Workstream, Programmatic Technical Assistance Department, Fundraising & Fund Management, and the Business Process Transformation Team. The role reports to the Workstream Lead for Governance, Processes, and Systems.

• Education & Certifications
• Bachelor’s degree in Business Administration, Finance, or a related field.
• Certifications in BPMN, Lean, Six Sigma, or project management (PMP, Prince2) are a plus.
• Industry Experience
• Financial services (banking, asset management, real estate).
• NGO or grant services experience is also relevant.
• Technical Skills
• Strong proficiency in BPMN and familiarity with tools like Cawemo or Visio.
• Experience with Lean or Six Sigma methodologies.
• Soft Skills
• Excellent problem-solving and analytical abilities.
• Strong communication skills for diverse audiences.
• Self-starter with a hands-on approach to execution.
• Languages
• English required, Dutch preferred (not mandatory).

• Start date: January 2025 (latest: February 2025)
• Initial term: 3 months, with possible extensions
• Hybrid: 50% office-based, 50% remote.