Global Key Account Lead, Japan

As the Global Key Account Lead, you will be an innovative commercial leader in the Industrial Coatings Business Unit. You will drive long-term success of the business, developing and implementing global account strategies that will include current and long-term growth plans, including product and service strategies, PC improvement/maintenance actions, and global pricing initiatives as well as providing key input to the innovation process by thoroughly understanding customer needs and identifying PPG opportunities for differentiation, value creation and value capture for several global strategic accounts. You will lead collaborates externally with customers and their tier suppliers around the world, and internally with account leads in other regions as well as functional parters including strategic marketing, product management, technical, manufacturing, supply chain, quality, finance, and business leadership to set and execute a strategic path forward for their global key accounts. Once established they have superior operational excellence and project management skills to drive the strategy within a global matrixed organization established for each responsible account. You will also directly manage a selection of accounts within Japan.

Key Responsibilities

• Create / update / present a global strategic account plans for each global key account, aligning to the business' strategic pillars
• Set S.M.A.R.T. global goals for each account, with alignment from regional and business leadership; communicate priorities across all regions, mobilize organizational resources and connect the team to achieve the goals
• Drive increased share growth improving volume, sales revenue and profitability
• As defined in the strategic account plan, develop deep customer relationships across many levels of the customers' organizations up to and including executive leadership
• Drive value for PPG and the customer through planned entanglement strategies and strategic messaging
• Through VOC and deep customer knowledge develop a forward looking product development and qualification strategy positioning PPG for future growth in alignment with other strategic account priorities
• Mobilizing PPG resources to align with customers' resources and needs implementing both a global and regional strategy for assigned strategic accounts
• In alignment with global strategic marketing, product management, and regional GMs and account teams, create and negotiate strategic proposals and agreements that result in clear customer commitments aligned to business unit priorities. Then provide governance and oversight of contracts. Where appropriate, develop pricing and commercial guidance to regional key account managers
• For regional account responsibility, work with the regional account leads to manage and expand an opportunity pipeline. Drive identification and successful closure of profitable growth opportunities. Lead forecasting, quality escalations, day-to-day commercial oversight of accounts.
• Strategic Risk Management – identify and migitate strategic account risks including competitive threats, supply chain disruptions, geopolitical factors, financial exposure, and customer stability risks. Monitor competitive positions, technologies, partnerships, and commercial strategies pertaining to managed accounts, recommend actions to protect and expand PPG's position

Qualifications

• Create / update / present a global strategic account plans for each global key account, aligning to the business' strategic pillars
• Set S.M.A.R.T. global goals for each account, with alignment from regional and business leadership; communicate priorities across all regions, mobilize organizational resources and connect the team to achieve the goals
• Drive increased share growth improving volume, sales revenue and profitability
• As defined in the strategic account plan, develop deep customer relationships across many levels of the customers' organizations up to and including executive leadership
• Drive value for PPG and the customer through planned entanglement strategies and strategic messaging
• Through VOC and deep customer knowledge develop a forward looking product development and qualification strategy positioning PPG for future growth in alignment with other strategic account priorities
• Mobilizing PPG resources to align with customers' resources and needs implementing both a global and regional strategy for assigned strategic accounts
• In alignment with global strategic marketing, product management, and regional GMs and account teams, create and negotiate strategic proposals and agreements that result in clear customer commitments aligned to business unit priorities. Then provide governance and oversight of contracts. Where appropriate, develop pricing and commercial guidance to regional key account managers
• For regional account responsibility, work with the regional account leads to manage and expand an opportunity pipeline. Drive identification and successful closure of profitable growth opportunities. Lead forecasting, quality escalations, day-to-day commercial oversight of accounts.
• Strategic Risk Management – identify and migitate strategic account risks including competitive threats, supply chain disruptions, geopolitical factors, financial exposure, and customer stability risks. Monitor competitive positions, technologies, partnerships, and commercial strategies pertaining to managed accounts, recommend actions to protect and expand PPG's position

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