International Field Service Engineer - Luminex Products

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International Field Service Engineer - Luminex Products
Obsessed by Science. Entrepreneurial by Nature. United by Purpose.
Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions.
As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry’s broadest specialty diagnostic portfolios.
When you join Diasorin, you are not just filling a role. You are helping build what comes next.
Build What MattersTake ownership, challenge the status quo, and contribute directly to solutions that improve patient care worldwide.
Innovate with Agility at a Global ScaleWork in an entrepreneurial environment that enables speed, collaboration, and global impact.
Grow in a People-Centered CultureThrive in a culture that values accountability, inclusion, and continuous development.

Become the trusted technical partner for our customers.From installation and hands-on training to maintenance and troubleshooting, you’ll provide independent technical support and keep our customers’ analytical systems running smoothly throughout their entire lifecycle. Given the territory we look for a candidate who resides in Stuttgart, Munich or Frankfurt area.
Primary point of contact for technical support for our customers in hospitals, pharmaceutical companies and private laboratories.
Independent installation, servicing, maintenance and upgrading of complex laboratory systems in accordance with the manufacturer’s specifications
Independently producing detailed technical documentation
Analyzing technical faults in complex laboratory systems and carrying out repairs independently
Induction and training of laboratory staff through practical equipment demonstrations
Preparation, delivery and follow-up of training courses
First-level telephone support for technical customer enquiries
Preparation of audit-related documentation and reports in a CRM system in accordance with the parent company’s guidelines
Close and coordinated collaboration with Sales, Applications and Customer Service to achieve shared objectives and ensure customer satisfaction in all respects
Monitoring and independent management of the personal spare parts stock
Other tasks that are reasonable within the scope of the role’s qualifications

a degree in medical technologyelectrical engineering vocational training or
Professional experience as a service technician the field of medical diagnostics or in comparable professions is
Knowledge of the legal framework governing medical technology
Experience with flow cytometry, biological samplesprocessing systems, reagents and protocols is
A strong service-oriented mindset and a strong focus on the customer
Strong problem-solving and decision-making skills
Organizational skills and the ability to work very independently
Successful project experience, analytical skills, interdisciplinary thinking and action, and a high level of
Strong ability to work in a team and a high level of commitment
Good written and spoken German and English
Knowledge of network technology is desirable

Receive a competitive salary and benefits package as you grow your career at DiaSorin. Join our team and discover how your work can impact the lives of people all over the world.
Diasorin is committed to building a workplace where people feel empowered to contribute ideas, take ownership, and grow their careers. We believe diverse perspectives strengthen innovation and help us deliver meaningful impact for patients and customers worldwide.
Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.
This posting and recruitment process are subject to applicable local laws and regulations in the country where the position is located. Additional employment disclosures, candidate rights, and employment conditions may apply based on local jurisdiction.
Individuals hired will be required to verify identity and eligibility to work and may be subject to a background check and drug screening where permitted by law. Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities during the application process. If assistance is required, please contact .
Diasorin never requests payment, financial information, or personal banking details from candidates at any stage of the recruitment process. Official communications from Diasorin recruiters will only come from a verified email address. If you have questions about the legitimacy of a recruitment communication, please contact for verification.
Unauthorized third-party recruiting agencies may not submit candidates for this position without prior written authorization from the Diasorin Human Resources Department.
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