Field Service Representative

Nalco, an Ecolab Company, is seeking a Field Service Rep II​ in our Energy Services group. The Field Service Rep will primarily be responsible for providing contractual services and assist customers with problem solving support regarding their products/applications/solutions.

What’s in it For You

• Flexible, independent work environment where you will manage a monthly schedule
• Access to best in class resources, tools, and technology
• Develop your career as you drive growth
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
• Competitive base salary benefits package starting day 1 of employment, including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!

What You Will Do

• Solve a wide range of complex, multi-disciplinary problems
• Assume lead role in maintaining troubleshooting guides/bulletins and distribution to departments when required
• Prepare reports detailing problems and solutions to initiate necessary corrective product modification and/or recommend process changes
• Conduct site surveys, product/application audits
• Inventory management of chemical delivery systems
• Collect samples for monitoring chemical program
• Deliver chemicals to customer as needed
• Conduct field evaluations of new products
• Lead appropriate pre-trial surveys for site visits
• Interact with appropriate internal and external customers and resources
• Maintain accurate records based on information gathered during trials and surveys
• Create troubleshooting service guides and bulletins on existing products
• Coordinate and manage sampling and inventory schedules
• Coordinate implementing solutions with customers
• Assist sales in preparing business proposals
• Participate in design reviews, new applications and start-ups evaluations
• Assist in critiquing products serviceability, performance and reliability
• Provide customers with expert technical service in all major applications
• Serve as a Mentor for all levels of Service Reps
• Support and be committed to the teams Quality Improvement Process
• Promptly report every incident, accident, injury or applicable near miss to next level management
• Provide on-site field service (on the phone or on-site)

Physical Demands

• Must have the ability to Lift/Push/Pull/Carry analysis tool box

Minimum Qualifications

• University Degree in chemistry of chemical Engineering of education with at least 3-5 years’ experience in the same field
• Ability to travel within a geographic territory; From Riyadh To Al Qassim Area
• Must have a valid Driver’s License and acceptable Motor Vehicle Record
• No immigration sponsorship offered for this role

Preferred Qualifications

• Associate’s degree in engineering (Chemical, Mechanical, Industrial), Life Sciences (Biology, Chemistry, etc.) or Trade School Certification
• 4 years of successful technical sales or field sales support experience
• Must have knowledge of and experience in materials, scheduling and inventory processes
• Experience in oil and gas industry preferred
• Previous RO, Boilers, cooling Towers, Closed loops and WWTP
• Water treatment or specialty chemical industry experience
• Working knowledge of boilers, cooling towers, and wastewater treatment systems
• High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
• History of working in a field that requires autonomy and self-motivation
• Excellent communication skills
• Excellent organizational skills
• A strong work ethic and ability to multitask

Nosso Compromisso com uma Cultura de Inclusão & Pertencimento

A Ecolab está comprometida com o tratamento justo e igualitário de associados e candidatos e com a promoção dos princípios de Igualdade de Oportunidades de Emprego.

Recrutaremos, contrataremos, promoveremos, transferiremos e forneceremos oportunidades de desenvolvimento e crescimento com base nas qualificações e desempenho individuais em todos os assuntos relacionados ao trabalho, remuneração, benefícios, condições de trabalho e oportunidades de desenvolvimento e crescimento.

A Ecolab não discriminará nenhum associado ou candidato a emprego por causa de raça, religião, cor, credo, nacionalidade, status de cidadania, gênero, orientação sexual, identidade e expressões de gênero, informações genéticas, estado civil, idade ou deficiência.