Housekeeping Manager at Hampton Inn & Suites Avon Avon, IN

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Housekeeping Manager, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life.

Salary Range: $49,000 - $56,750 annually

Benefits Offered

Employee Referral Program $Bonus Program $Merit Increase $Paid VacationFlex Days401k with Employer ContributionMedical, Dental, VisionLife InsuranceLong-term/Short-term DisabilityAccident InsuranceCritical Insurance

Our Housekeeping Manager makes a difference by

A warm, people-oriented demeanorA team-first attitudeA gift for paying attention to the smallest details
As Housekeeping Manager, you will: To be successful in th

Maintain a friendly, cheerful, and courteous demeanor at all timesOversee day to day activities of housekeeping and laundry teamEnsure clean guest rooms and public areasObtain list of rooms to be cleaned and prospective check-outs to prepare work assignmentsInspect guest rooms, public areas, pool etc. after being cleaned by Housekeeping to ensure quality standardsEffectively coordinate the efforts of Housekeeping with the Front Office, Laundry, and Maintenance departmentsDocument and resolve issues with discrepant rooms with Front DeskPrepare, distribute, and communicate changes in assignment sheets/work boardsHire, train, schedule, evaluate, motivate, and coach employeesObserve service behaviors of employees and provide feedback to individuals; continuously strive to improve service performanceListen and respond appropriately to concerns of other employeesHandle guest problems and complaints seeking assistance as necessarySets positive example for guest relationsManage linen inventory and guest supplies and order as neededWork effectively with Maintenance Department on guest room maintenance needsEnsure all employees have proper supplies, equipment, and uniformsAssist in all lost and found proceduresFollow company safety and security procedures, report maintenance issues, safety hazards and accidentsComply will all company and brand standard

To be a successful Housekeeping Manager, you need

A professional demeanor, clear communication skills and the ability to support interdepartmental teams to reach the common goal.Support all coworkers and treat them with dignity and respect.

Minimum Requirements

The Housekeeping Manager role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Read and visually verify information in a variety of formats (i.e. small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Managers.

MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.