Housekeeping Manager at Courtyard by Marriott Richmond Richmond, CA
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Housekeeping Manager Job at Courtyard by Marriott Richmond, Richmond, CA
We are seeking a dedicated and experienced Housekeeping Manager to oversee the daily operations of our housekeeping department. The ideal candidate will have a strong background in hospitality and custodial services, with a focus on maintaining high cleanliness standards in our facilities. This role requires excellent leadership skills, attention to detail, and the ability to manage a team effectively to ensure guest satisfaction. Responsibilities
Supervise and coordinate housekeeping staff to ensure efficient operation and high-quality service.
Develop and implement cleaning procedures and schedules to maintain cleanliness in all areas.
Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
Train new employees on housekeeping procedures, safety protocols, and equipment usage.
Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
Address guest complaints or concerns promptly and professionally, striving for resolution and satisfaction.
Collaborate with other departments to ensure seamless service delivery across the facility.
Maintain records of housekeeping activities, including staff schedules, inspections, and supply usage.
Qualifications
Proven experience in housekeeping management or a similar role within the hospitality industry.
Strong knowledge of floor care techniques and industrial cleaning practices.
Excellent organizational skills with the ability to prioritize tasks effectively.
Exceptional attention to detail with a commitment to maintaining high standards of cleanliness.
Strong leadership skills with the ability to motivate and manage a diverse team.
Familiarity with custodial operations in hotels or similar environments is preferred.
Ability to work flexible hours, including weekends and holidays as needed.
Join our team as a Housekeeping Manager where you can make a significant impact on guest experiences through exceptional cleanliness and service! Full time, Flexible hours
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