HIT - EPIC Cadence/Prelude Analyst at Expert Technology Services Florida

HIT - EPIC Cadence/Prelude Analyst Job at Expert Technology Services, Florida

• Configure and maintain Epic Cadence/Prelude systems, ensuring industry and client standards, build quality, and adherence to timelines. - Debug and resolve issues/defects in the Epic Cadence/Prelude build and configuration. - Translate user requirements into functional and technical design specifications, and review with clients for accuracy. - Serve as a mentor and subject matter expert (SME) to both local and client-based team members. - Participate in medium to large scale Epic software upgrades or workflow enhancements, including design, build, and test phases. - Attend and contribute to design and validation sessions, ensuring proper documentation, follow-up, and issue escalation. - Act as a liaison between Operations, IT, and Third-Party Systems. - Provide support for application incidents via the help desk. - Support system go-lives and upgrades as assigned. - Maintain in-depth knowledge of Epic software functionality and relevant operational workflows. - Perform in-depth workflow analysis, data collection, report detailing, and troubleshooting for Epic software. - Collaborate with trainers to develop and maintain application-specific training materials and curriculum. - Adhere to organization standards for system configuration and change control procedures. - Build and maintain strong relationships with end users, customers, and business partners. - Attend and actively participate in project meetings and related activities. Local area

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