Internship/Graduation: Capability development & Service excellence

Internship/Graduation: Capability development & Service excellence
Internship/Graduation: Capability development & Service excellence
: Human Resource Management, Business Administration, Learning & development
Are you ready to shape how a global leader in logistics automation develops its future workforce? As Vanderlande’s global Service organization continues to expand, ensuring our teams have the right skills, knowledge, and capabilities is essential. While we invest heavily in training and professional development, there is currently no standardized approach to objectively evaluate team maturity and target improvements where they matter most.
During this internship or graduation project, you will tackle this challenge by designing a practical and scalable capability maturity framework. You will research best practices, engage with international stakeholders, and pilot assessment methodologies across various service teams. By analyzing pilot results and mapping skill gaps, you will deliver actionable recommendations that empower leaders to make data-driven decisions on training investments and workforce readiness.
You will join the Capability Management workstream within the Distribution Service Excellence team. Our team drives organizational performance, workforce growth, and operational readiness across Vanderlande’s global Distribution Service network. We operate across four key areas: Service Operations & Support, Capability Management, Service Development, and Strategic Programs & Governance.
You will work in an international, supportive, and dynamic environment, collaborating with regional service organizations, operational leaders, digital solution experts, and training specialists worldwide. In this role, you will combine research, stakeholder engagement, and data analysis to directly influence how Vanderlande builds capabilities for long-term success.
Support capability maturity assessments and validate methodologies across international service teams.
Facilitate stakeholder interviews and interactive workshops to gather qualitative insights.
Collect, analyze, and evaluate pilot assessment data to identify critical skill gaps.
Research best practices in capability management, learning frameworks, and organizational maturity.
Translate research findings into practical development recommendations and improvement actions.
Assist in refining assessment tooling, governance structures, and implementation roadmaps.

Strong interest in workforce development, organizational growth, and capability management
Proactive and hands-on mindset with an eager, curious, and learning-oriented attitude
Excellent interpersonal and communication skills to engage comfortably with stakeholders across organizational levels
Enthusiastic about working in an international business environment and solving real-world challenges
Mandatory enrolment to a Dutch Education System & resident of The Netherlands

A monthly internship allowance (based on a 40-hour work week): €500 per month
Full commuting allowance, including public transport, depending on whether you have access to free public transport or not
On-site health center with gym
Active employee communities and initiatives
Excellent company restaurant and barista coffee bar

Do you recognize yourself in this challenging profile? Are you looking for an internship in our organization? Please fill out the application form and upload your resume and cover letter. For more information, contact us by e-mail: internship@vanderlande.com.
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