Senior Manager, Content & Communications

Senior Manager, Content & Communications
Senior Manager, Content & Communications
Mentor, OH, Ohio, United States
The Senior Manager, Content & Communications leads the strategy, development, governance, and execution of marketing communications and content initiatives that support global sales and marketing objectives across STERIS Life Sciences.
This role serves as the owner of messaging strategy, content governance, and copywriting excellence, ensuring consistency, clarity, and alignment across all internal and external communications. The position is responsible for strengthening and standardizing written communications, messaging frameworks, editorial standards, and brand voice across the organization. The role establishes scalable content operations, editorial processes, and lifecycle management practices that improve efficiency, quality, compliance, and speed-to-market.
Combining strategic leadership with hands-on execution, the Senior Manager oversees the creation of high-impact content, develops communication frameworks and messaging standards, and drives continuous improvement across content systems, workflows, and governance.
The role leads a team of communications and technical writers and partners closely with Marketing, Product Management, Technical Services, Regulatory, and Sales to strengthen the STERIS brand, support commercial growth, and enhance the Customer experience.
This position is based in Mentor, Ohio and follows a hybrid work schedule. Employees are required to work onsite Tuesday and Thursday each week, with additional onsite attendance as needed to support business objectives, meetings, leadership visits, and collaborative activities.

What you will do as Senior Manager, Content & Communications
Core Writing & Messaging – 30%
Lead development of clear, compelling, and differentiated copy across all channels (digital, print, sales enablement, internal communications)
Develop and maintain messaging frameworks aligned to product positioning and business strategy
Serve as senior copywriter for high-visibility initiatives including product launches, campaigns, and executive communications
Translate complex technical concepts into customer-focused value messaging

Technical Literature Development & Management – 25%
Oversee development and lifecycle management of technical literature and documentation
Ensure accuracy, compliance, and clarity across technical and scientific content
Partner with Technical Services, Regulatory, and Product Management teams for alignment and approvals
Standardize templates, formats, and processes for scalable literature development

Content & Editorial Governance – 20%
Establish and enforce editorial standards, brand tone, and voice across all communications
Ensure content compliance with corporate communication policies and regulatory requirements
Lead content review and approval workflows across functions
Maintain consistency across all external and internal messaging

Workflow & Operational Efficiency – 15%
Design and implement scalable content workflows, intake processes, and prioritization models
Improve speed-to-market while maintaining quality and compliance standards
Drive alignment across Marketing, Product, Technical, and Regulatory teams
Identify and implement opportunities for process improvements, standardization, and efficiency

Serve as final quality reviewer for critical communications and content deliverables
Establish quality assurance processes, organization and continuous improvement practices
Ensure clarity, accuracy, and consistency across all outputs
Monitor and drive improvements in overall content quality and effectiveness

The Experience, Skills, and Abilities Needed
Bachelor's degree in Marketing, Communications, Journalism, Technical Writing, or a related field required
Minimum of 8–10 years of progressive experience in marketing communications, content development, copywriting, or technical writing
3 years people leadership experience required

Experience supporting commercial growth initiatives
Experience building content operations processes and lifecycle management systems
Agency-style or in-house marketing communications leadership experience

Strong experience leading marketing communications projects in support of commercial strategy, including development of messaging frameworks and multi-channel content strategies
Demonstrated ability to translate complex technical or scientific concepts into clear, compelling, customer-facing content
Proven experience developing and managing technical literature and controlled documentation within structured or regulated environments
Experience managing content workflows, review processes, and editorial governance at scale

We value our employees and are committed to providing a comprehensive benefits package that support your health, well-being, and financial future.
Here is just a brief overview of what we offer:
Extensive Paid Time Off (PTO) and 9 added Holidays
Excellent Healthcare, Dental and vision benefits
401(k) with a company match
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued educations programs
Excellent opportunities for advancement in a stable long-term career

STERIS does not accept unsolicited resumes/CV's from individual recruiters or third-party recruiting agencies in response to job postings.
Pay range for this opportunity is $105,000 - $125,000. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit .
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
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