Operations Supervisor 2nd Shift

Lead Operations. Drive Performance. Grow Your Career.

At Ingram Micro, we're powering the technology that helps businesses and communities thrive worldwide. As an Operations Supervisor, you'll lead a team in a highly automated, fast-paced distribution center while helping drive operational excellence, employee engagement, safety, and customer satisfaction.

If you're an experienced warehouse leader who excels in high-volume fulfillment environments and enjoys coaching teams to achieve operational goals, we'd love to hear from you.

Why Join Ingram Micro?

We offer industry-leading benefits beginning on Day 1 of employment, because we know our people make the difference.

Comprehensive Benefits

✅ Medical, Dental & Vision Coverage
✅ 401(k) with Company Match
✅ Paid Vacation, Sick Time & Holidays
✅ Paid Parental Leave
✅ Tuition Reimbursement
✅ Health Savings Account (HSA) & Flexible Spending Account (FSA)
✅ Life Insurance
✅ Short-Term & Long-Term Disability Coverage
✅ Bonus Opportunities
✅ Employee Resource Groups
✅ Employee Referral Program
✅ Strong Work-Life Balance

Additional Perks

✅ Career advancement and leadership development opportunities
✅ Mentorship programs and internal promotion pathways
✅ Quarterly employee appreciation events
✅ Thanksgiving and holiday meals
✅ Food truck events and team celebrations
✅ Community volunteer and charitable fundraising activities
✅ Positive, people-first culture focused on growth and recognition

What You'll Do

As a Distribution Operations Supervisor, you'll oversee daily warehouse operations and lead a team responsible for receiving, inventory management, order fulfillment, shipping, and continuous improvement initiatives.
You'll play a critical role in driving productivity, maintaining inventory accuracy, ensuring safety compliance, and supporting service-level performance within a highly automated distribution environment.

Key Responsibilities

• Lead and develop a team of warehouse associates in a high-volume distribution center
• Drive daily operational performance across receiving, replenishment, picking, packing, shipping, and inventory control functions
• Coach, mentor, and hold employees accountable to productivity, quality, and safety standards
• Monitor labor utilization and staffing levels to ensure operational efficiency
• Maintain inventory accuracy through cycle counts, audits, and process compliance
• Analyze operational metrics and identify opportunities for continuous improvement
• Partner with cross-functional teams to resolve operational issues and improve customer service levels
• Enforce standard operating procedures (SOPs) and company policies
• Promote a culture of safety, engagement, accountability, and teamwork
• Ensure compliance with all OSHA, company, and regulatory requirements
• Support process improvement initiatives focused on productivity, quality, and cost reduction

What Makes You Successful

The ideal candidate is a hands-on leader who enjoys working on the warehouse floor, developing employees, and creating efficient operational workflows within a fast-paced distribution environment.

You'll stand out if you have experience with

• High-volume distribution or fulfillment centers
• Automated warehouse systems
• Warehouse Management Systems (WMS)
• RF scanners and inventory control processes
• Lean Manufacturing or Continuous Improvement methodologies
• KPI-driven operations management
• Employee coaching, succession planning, and team development
• Labor planning and performance management
• Shipping, receiving, and inventory operations

Qualifications

Required

• High School Diploma or GED
• 5+ years of warehouse, logistics, fulfillment, or distribution center experience
• 3+ years of leadership experience supervising warehouse associates or operations teams
• Experience managing employee performance, productivity, and operational metrics
• Strong problem-solving and decision-making abilities
• Excellent communication and employee engagement skills
• Ability to thrive in a fast-paced, deadline-driven environment

Preferred

• Associate's or Bachelor's Degree in Supply Chain, Logistics, Operations Management, Business, or related field
• Experience working in an automated distribution center or fulfillment operation
• Knowledge of Warehouse Management Systems (WMS) and inventory control systems
• Leadership development training such as Supervisor 101 or comparable programs
• Experience utilizing Lean, Six Sigma, Kaizen, or continuous improvement methodologies