Principal, Product Manager – B2B E-Commerce & AI Innovation

Principal, Product Manager – B2B E-Commerce & AI Innovation

Principal, Product Manager – B2B E-Commerce & AI Innovation
Principal, Product Manager – B2B E-Commerce & AI Innovation
We are seeking a to drive strategy, roadmap, and execution for our global B2B e-commerce platform. This role requires a customer-focused product leader who combines business acumen, technical understanding, data-driven decision making, and strong stakeholder management to deliver measurable business outcomes.
The ideal candidate is passionate about AI and emerging technologies and can identify opportunities to leverage AI, automation, and data-driven insights to enhance customer experiences, improve operational efficiency, and accelerate growth.
Define and communicate product vision, strategy, and roadmap aligned to business objectives.
Lead product discovery, customer research, and market analysis to identify opportunities and prioritize investments.
Develop business cases and make data-driven prioritization decisions.

Own the end-to-end product lifecycle from concept through launch and optimization.
Partner with Engineering, UX, Data, and Business teams to deliver scalable, high-quality solutions.
Create and maintain PRDs, epics, user stories, and acceptance criteria.
Support Agile development practices and drive successful execution.

Champion customer-centric decision making through user research, analytics, and experimentation.
Define and track KPIs related to customer adoption, engagement, revenue growth, and operational efficiency.
Translate data into actionable insights and recommendations.

Identify and drive opportunities to leverage AI, ML, Generative AI, and intelligent automation.
Partner with engineering and data teams to deliver AI-enabled capabilities that create business value.
Stay current on emerging AI trends and promote responsible AI adoption.

Collaborate with stakeholders across business, operations, engineering, design, and leadership teams.
Communicate roadmap, priorities, progress, risks, and outcomes effectively.
Mentor Product Owners and junior product managers while promoting product management best practices.

Bachelor's degree in Business, Computer Science, Engineering, or a related field; MBA preferred.
8-10 years of professional experience, including 8 years in Product Management roles, preferably within B2B e-commerce, SaaS, marketplace, or platform businesses.
Proven track record of defining product strategy, managing roadmaps, and delivering measurable customer and business outcomes.
Strong understanding of product discovery, Agile methodologies, analytics, experimentation, and KPI-driven product management.
Technical aptitude with the ability to understand and discuss APIs, integrations, data platforms, cloud technologies, and software architecture.
Working knowledge of AI/ML concepts, with a passion for driving AI-powered business innovation.
Excellent communication, stakeholder management, leadership, and influencing skills, with experience working across cross-functional teams.

• Achievement of key business and product KPIs, including revenue growth, customer adoption, engagement, retention, operational efficiency, and overall value delivered.

Product Strategy & Execution Excellence – Development and execution of a clear, data-driven product roadmap, with predictable delivery of high-impact initiatives that align with business priorities and customer needs.
Customer Experience & Product Outcomes – Continuous improvement in customer satisfaction, user experience, and product performance through customer-centric design, research, analytics, and experimentation.
AI Innovation & Digital Transformation – Successful identification, prioritization, and implementation of AI-enabled capabilities that improve customer experiences, automate processes, increase productivity, and create measurable business value.
Platform Scalability & Operational Efficiency – Delivery of scalable, reusable platform capabilities that improve reliability, maintainability, and efficiency across multiple business functions and global markets.

• Strong stakeholder alignment, effective collaboration across business and technology teams, and development of product management capabilities through mentorship, coaching, and adoption of best practices.

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Buddy Program for all the employees (office & warehouse) to help them have a good understanding of the overall process and they have someone to look up to in case of any challenges.
Competitive Salary packages for all the employees as per their skillset and the knowledge that they bring.
An opportunity to work with a Great Place to work certified organization.
Ingram Micro is a diverse and inclusive organization where everyone who has the right skillsets is welcomed to work with us.
Leave Bank policy helps the employees (Office & Warehouse) to share the leaves with other employees who are in need for the same.
LinkedIn Learning & Workday Learning for all the permanent employees (Office & Warehouse) for their personal as well as professional growth.
Apart from the Salary package that we offer, we provide Mediclaim & Insurance benefits to all our employees (Office & Warehouse) who join us.
We have good rewards & recognition policies in place for all the employees (Office & Warehouse). For example: 5 years completion award, 7 years completion award, etc.
Apart from 18 Paid leaves, 10 Casual Leaves & 10 Sick Leaves, we provide 1 birthday leave, 6 Months maternity leave, 5 days paternity leave.
Day care facility reimbursement for Female Associates (Office & Warehouse) for their kids between 6 Months to 6 years
Mental health programs for all the associates (Office & Warehouse)
Ingram Micro focuses on Environmental, Social & Governance through various activities for example planting a tree when someone from the organization retires.
Internal Mobility for all the employees (Office & Warehouse) to give them a chance to explore other opportunities within the organization itself and grow.
Ingram Micro India is the top IT Distribution company in India with nationwide presence at nearly 40+ locations. Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 35,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.
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