Dispatch and Collections Supervisor

Our client is a leading warehousing and distribution business undertaking a strategic expansion of its logistics infrastructure. This is a unique opportunity for an experienced Construction Project Manager to lead a high-profile warehouse expansion project that will play a critical role in supporting the company's future growth and operational capacity.

We are seeking an experienced and driven Dispatch & Collections Supervisor to oversee the daily operations of the Dispatch and Collections Department. This role is responsible for leading and developing the team, coordinating dispatch and collection activities, optimizing operational efficiency, and ensuring customer expectations are consistently met. The successful candidate will be a strong leader with excellent organizational, communication, and problem-solving skills. The role is located in Johannesburg.

Job Responsibilities

• Supervise and coordinate all daily dispatch and collections activities.

• Lead, motivate, and develop team members to achieve departmental goals.

• Ensure efficient routing and logistics planning to meet customer and operational requirements.

• Monitor departmental performance and implement improvements where necessary.

• Maintain high standards of productivity, accuracy, and customer service.

• Address and resolve operational challenges proactively.

• Foster a positive and collaborative team environment.

• Support and manage change initiatives within the department.

• Ensure compliance with company policies and operational procedures.

Qualifications & Skill Requirements

• Grade 12 / Matric (essential).

• Qualification in Warehouse Management, Logistics, or a related field (advantageous).

• 5-8 years' experience in warehouse dispatch and/or collections operations.

• Minimum 2-3 years' supervisory experience or demonstrated progression into leadership responsibilities.

• Strong knowledge of logistics, routing, and warehouse operations.

• Computer literacy in Microsoft Word, Excel, Outlook, and SAP (advantageous).

Key Competencies

• Strong leadership and decision-making ability.

• Ability to lead by example and build positive working relationships.

• Excellent people management and coaching skills.

• Strong analytical and problem-solving capabilities.

• Excellent organizational and planning skills.

• Adaptable and supportive of change.

• Excellent written and verbal communication skills.

• Strong mathematical and literacy skills.

• High attention to detail and commitment to operational excellence.

To apply for this opportunity please email our exceptional recruitment consultant Xipene Mondlane at xipene.mondlane@trssa.com / za.trsadd@trssa.com or apply via the link.