Concierge / Receptionist at Bentley Commons at Paragon Village Hackettstown, NJ

Compensation

About the Community

Join our team and make a meaningful difference in the daily lives of older adults.

As the first point of contact for residents, families, visitors, vendors, and team members, you will help create a warm and welcoming experience throughout the community. This role combines customer service, front desk support, communication, and basic administrative responsibilities.

This is a great opportunity for someone who enjoys helping others, staying organized, and working in a resident-focused environment.

Benefits

Employee assistance programEmployee referral program401(k)401(k) matchingPaid sick timeSupportive and team-oriented work environmentMeaningful work serving older adults
What You'll Do

Welcome residents, families, visitors, vendors, and team membersAssist with visitor check-in proceduresAnswer and direct incoming telephone callsRespond to questions in person and by phone with professionalismProvide general information about the community and its servicesNotify team members when visitors or appointments arriveCommunicate important information to the appropriate departmentsReceive, sort, and distribute mail, packages, and deliveriesAssist with basic data entry and recordkeepingFile, scan, copy, and organize documentsHelp manage correspondence and front desk materialsUse Microsoft Office and other community software systemsMaintain a clean, organized, and professional reception areaMonitor the front entrance and follow community safety proceduresRespect resident privacy and maintain confidentialityAssist residents and families with routine requestsSupport emergency communication procedures when directedComplete additional reception and administrative duties as assigned
What We're Looking For

Previous customer service, receptionist, concierge, administrative, hospitality, or healthcare experience is preferredFriendly, calm, and professional demeanorStrong verbal and written communication skillsAbility to communicate clearly and effectively in English, both verbally and in writing, as required to answer telephone calls, assist residents and visitors, communicate with team members, and respond appropriately during emergenciesExcellent organization and attention to detailAbility to manage multiple tasks and interruptionsAbility to handle sensitive information with discretionComfortable answering phones and assisting visitorsBasic computer skills, including experience with Microsoft OfficeAbility to work independently and as part of a teamGenuine interest in working with older adultsDependable attendance and punctualityAbility to remain composed and helpful in a busy environmentAbility to successfully complete required background screening
Apply Today

At our community, residents come first. We are looking for a Concierge / Receptionist who can create a positive first impression and provide dependable support to residents, families, visitors, and coworkers.

Apply today to join our team.

We are an equal opportunity employer.