Account Manager - Sales

Ingram Micro is a leading technology company for the global information technology ecosystem.With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart
We are seeking a results-oriented Account Manager - Sales to manage and grow customer accounts, drive revenue, and build long-term business relationships within the IT Distribution ecosystem. The role involves managing existing customers, identifying new business opportunities, driving solution sales, and collaborating with internal teams, channel partners, and technology vendors to achieve business objectives.
The ideal candidate should possess strong account management skills, a customer-centric approach, and the ability to drive revenue growth through consultative selling and strategic relationship management.
Manage and develop relationships with assigned customer accounts.
Build strong engagement with key decision-makers and stakeholders.
Serve as the primary point of contact for customers and ensure a high level of customer satisfaction.
Develop account plans and growth strategies to maximize business opportunities.

Achieve assigned sales, revenue, and gross margin targets.
Identify opportunities for cross-selling and upselling within existing accounts.
Acquire new customers and expand business within target markets.
Drive the complete sales cycle from opportunity generation to order closure.

Conduct regular customer meetings and business reviews.
Understand customer business needs and recommend appropriate technology solutions.
Build strong customer relationships to ensure retention and long-term growth.
Address customer concerns and coordinate internal resources for timely resolution.

Promote and position the company's IT products, solutions, and services.
Work closely with Product Managers and Pre-Sales teams to develop customer-centric solutions.
Deliver presentations, product demonstrations, and business proposals.
Support customers through technical and commercial discussions.

Work closely with channel partners, system integrators, and resellers to drive business growth.
Collaborate with OEMs and technology vendors to identify business opportunities and leverage vendor programs.
Participate in joint customer engagements and business planning initiatives.

Maintain a healthy sales pipeline and consistently generate new opportunities.
Track and manage opportunities through CRM systems.
Prepare accurate sales forecasts and periodic business reports.
Monitor account performance and implement corrective actions where required.

Stay updated on technology trends, competitor activities, and market developments.
Gather customer feedback and market insights to support business growth strategies.
Identify emerging opportunities within the assigned territory or customer base.

Collaborate with Sales, Product Management, Pre-Sales, Operations, Marketing, and Finance teams.
Ensure smooth order processing, delivery coordination, and post-sales support.
Drive customer satisfaction through effective internal and external stakeholder management.

Strong Account Management and B2B Sales skills.
Excellent relationship-building and stakeholder management abilities.
Strong communication, negotiation, and presentation skills.
Customer-focused mindset with strong commercial acumen.
Ability to manage multiple accounts and priorities effectively.
Strong analytical and problem-solving skills.
Good understanding of the IT Distribution and Channel Sales ecosystem.
Proficiency in Microsoft Excel, PowerPoint, CRM, and sales reporting tools.

Bachelor's Degree in Business, Commerce, Engineering, Information Technology, or related field.

Some other options for you
Solutions Architect - Presales Vertiv
Buddy Program for all the employees (office & warehouse) to help them have a good understanding of the overall process and they have someone to look up to in case of any challenges.
Competitive Salary packages for all the employees as per their skillset and the knowledge that they bring.
An opportunity to work with a Great Place to work certified organization.
Ingram Micro is a diverse and inclusive organization where everyone who has the right skillsets is welcomed to work with us.
Leave Bank policy helps the employees (Office & Warehouse) to share the leaves with other employees who are in need for the same.
LinkedIn Learning & Workday Learning for all the permanent employees (Office & Warehouse) for their personal as well as professional growth.
Apart from the Salary package that we offer, we provide Mediclaim & Insurance benefits to all our employees (Office & Warehouse) who join us.
We have good rewards & recognition policies in place for all the employees (Office & Warehouse). For example: 5 years completion award, 7 years completion award, etc.
Apart from 18 Paid leaves, 10 Casual Leaves & 10 Sick Leaves, we provide 1 birthday leave, 6 Months maternity leave, 5 days paternity leave.
Day care facility reimbursement for Female Associates (Office & Warehouse) for their kids between 6 Months to 6 years
Mental health programs for all the associates (Office & Warehouse)
Ingram Micro focuses on Environmental, Social & Governance through various activities for example planting a tree when someone from the organization retires.
Internal Mobility for all the employees (Office & Warehouse) to give them a chance to explore other opportunities within the organization itself and grow.
Ingram Micro India is the top IT Distribution company in India with nationwide presence at nearly 40+ locations. Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 35,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.
Learn more about Ingram Micro in India
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