Service Technician

24/7 support for the greatest peace of mind
Aftercare support is what our business is based on, and when you choose a machine from Lely Center Yeovil, you are guaranteed invaluable technical support. Our certified service technicians are there 24/7 to offer reliability and expertise, personal assistance, quick response times and a professional parts service.
Whether for automatic milking or feeding systems, every day of the week you can rely on your Lely robot. With our dedicated service technicians, your equipment is in good hands—allowing you to focus on what matters most while experts help ensure your machines run smoothly all year round.
Our technicians, with specialised training, field experience, and often an agricultural background, understand the needs of your farm. Working locally, they know your equipment and can quickly address any issues, making them trusted partners you can rely on.
"I want to train engineers so they can methodically assess the situation and find the problem"
Chris is passionate about training engineers to methodically assess situations and identify problems efficiently. His goal is to develop their skills so they can troubleshoot effectively and provide the best possible support.
He began his journey with Lely Center Holsworthy in 2011 after previously working as a truck mechanic at DAF. Looking for a change, he saw a Lely job advert and knew it was the right fit.
Chris took a brief hiatus, gaining experience working for another milking company fixing rotary parlors and later as a service manager at a tractor dealership. In 2023, he returned to Lely as a Group Service Development Specialist, bringing his expertise and passion for developing the next generation of engineers.
"It's all about the team, a well knit team makes everything run smoothly"
Mark is a highly valued and experienced member of the team. His role involves providing support, maintenance, and training to both customers and engineers.
With a background as a print engineer at one of the largest print press manufacturers, Mark sought a new challenge and joined Lely West in 2009. In 2012, he transitioned to Lely Center Yeovil as a Service Engineer. Since then, he has been promoted to Service Manager, where he leads a team of 17 engineers. He thrives on the variety each day brings and enjoys working closely with his team to tackle new challenges.
"I like the job as I'm not farming but I am still kind of farming"
Growing up on a family dairy farm which invested in Lely Robots before the farm unfortunetly had to be sold. I was speaking with the Lely team and due to my experience they offered me the job. 7 years later and I am still enjoying the Job working with farmers to ensure their robots are working well for the cows. The working environment at Lely Center Yeovil is great, the team are lovely and everyone loves being appart of dairy innovation.
Jamie has been with the company for six and half years having experience prior as a mechanical engineer and fabricator. He moved to Lely to get back into agriculture which he had been involved in as a lad.
He had heard of Lely while in his a previous job where he got to see a Lely A2 Astronanuts in action.
Jamie can now often be heard on the end of the phone helping farmers and supporting newer engineers on tech backup.
Charlie started out as a car mechanic before joining Lely Center Yeovil in 2021. Wanting to be more involved in the agriculture industry, something he’d always been interested in having aspirations as a child of becoming a herdsman, he made the move to Lely.
He enjoys the unpredictability of on-call work, where no two days are the same, and loves the challenge of figuring out solutions to keep things running smoothly.
The team of engineers are a close knit team and Charlie likes working with likeminded people.
Daryl joined Lely in 2022 after hearing about the position through a friend that worked at Lely. He was previously a tool maker and had no idea what the Lely products were but had heard of the company.
He decided to go for the job and now loves the problem solving side of the job, the challenge of fixing and learning on the job. Daryl also enjoys working with the close knit team of engineers and speaking with farmers out on the job.
Joined the business in 2022 after previously working in an abattoir and pie factory maintaining the machinery. He first heard about Lely when his neighbouring farm installed robots.
Phil says he likes the job particularly oncall where you see lots of different things each day, while supporting the farmers and working with the rest of engineer team to give the best possible service.
Joined us from Lely Center Bydgoszcz in Poland. He brings with him a number of years’ experience with Lely as an engineer. He will be covering the north area.
Harvey joined our Service team as a Service Engineer at the end of 2024. He has since passes his SL1 Maintenance and Install training in May 2025. Harvey had previously worked in mechanical engineering and preventative maintenance, working on production machinery for customers under tight deadlines.
Greg joined our Service team as a Service Engineer at the end of 2024. He has since passes his SL1 Maintenance and Install training in May 2025. Greg had previously worked with Lely robots on his home farm and so has some experience with maintaining robotics already.
Joining in February 2025 Robin is our newest engineer, he is currently training for his SL1 maintance and install exams. Robin was previously a Herdsperson at a Lely farm and so has a wealth of knowledge both in robotics and cows.
Although Joe didn’t come from an agricultural background, his passion for farming started at a young age. With over 10 years of experience as an agricultural engineer at a large dealership, he decided it was time for a new chapter and has joined the Lely team as a Trainee Feed & Barn Engineer. Joe is already enjoying getting to know the Lely brand and products and learning all about its innovative approach to dairy farming.
Come and work with us!
How Technical Service Support works
Before the robot becomes operational, we assist you in preparing your farm for automatic milking from a technical perspective.
During the installation, we work closely with our colleagues from Farm Management Support. They provide us with advice and training on using robots and management systems.
After installation and start-up, you can continue to rely on us for questions on usage and technical optimisation. While the system is in operation, we pay regular visits to your farm for preventive maintenance.

Farms, farmers, and business objectives vary. Based on your specific needs and goals, our Lely Centers provide different levels of service support, offered in packages: Maintained, Covered, Complete and Assured. These range from options for farmers who prefer handling most tasks themselves to those seeking comprehensive risk coverage.
Maintained ensures a well-maintained robotic system. Preventive maintenance and parts reduce the risk of unexpected failures.
Complete includes preventive and 24/7 corrective maintenance, with original spare parts. “I have the assurance of immediate assistance in case of a breakdown”.
You will receive a service car, phone and laptop from Lely for your daily work.
Working in an international work environment within one of the most innovative organizations in dairy farming and also the largest robot producer in Europe.
A training program at the start of employment of at least 12 weeks in which you will get to know the robots well.

How can we help you?
Want to learn more about our service technician job opportunities?