Sr. Solutions Manager - Data Center Building Block Solutions, Enterprise Thermal

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Sr. Solutions Manager - Data Center Building Block Solutions, Enterprise Thermal
San Jose, California, United States
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Supermicro is seeking a Solution Manager to drive growth of enterprise thermal solutions within the Data Center Building Block Solutions (DCBBS) portfolio. This role focuses on expanding the customer base among data center and enterprise clients by leading strategic engagements, developing opportunity pipelines, and representing Supermicro at major industry trade shows and conferences. The Solution Manager will also serve as a key voice of the customer in next-generation product development, ensuring thermal solutions align with market requirements to accelerate revenue opportunities.
This role will be based in our headquarters located in San Jose, CA.
Includes the following essential duties and responsibilities (other duties may also be assigned):
Partner with management and cross-functional teams to establish and achieve customer acquisition, retention, and revenue growth targets for enterprise thermal solutions
Lead pre-sales engagements by collaborating with engineering, sales, and product teams to design and deliver competitive solution proposals that win new business
Build and maintain strong executive-level relationships with clients, prospects, and strategic partners to expand the thermal solutions portfolio
Develop vertical-focused thermal solutions (from proof-of-concept through market-ready offerings) with deep knowledge of end-to-end cooling architectures—from cold plates and liquid cooling loops at the component/appliance level through rack-scale and full data center thermal management
Manage solution integration projects from design through deployment, serving as the primary escalation point for technical and commercial issues
Collaborate with sales and marketing to position Supermicro’s air-cooling and liquid-cooling solutions competitively, while providing product training to internal teams, partners, and customers
Deliver timely customer feedback and market insights to influence next-generation product roadmaps and ensure overall client satisfaction
Drive demand generation and solution promotion in partnership with marketing, strategic channel partners, and technology alliances
Represent Supermicro at major industry events to network, identify opportunities, and strengthen brand presence in enterprise thermal solutions
Support HVAC- and MEP-related customer requirements where applicable, bridging facility-level cooling infrastructure with IT thermal solutions

Bachelor’s or Master’s degree in Electrical, Mechanical, or Computer Engineering, or equivalent experience
8+ years of experience in business development, product management, or solution selling of data center power and thermal management technologies, with direct hands-on or customer-facing experience in both liquid cooling and air-cooling solutions
Strong familiarity with end-to-end thermal solutions, including cold plates, CDUs, manifolds, liquid cooling loops, server/appliance-level thermal design, rack-scale cooling, and data center thermal management
Experience with HVAC systems or MEP (Mechanical, Electrical, Plumbing) disciplines is a plus
Prior experience working with Tier 1 and/or Tier 2 OEMs or data center operators, spanning product management, product marketing, sales, and business development
Excellent verbal and written communication skills, with the ability to present effectively to C-level stakeholders
Proven track record in relationship management, negotiation, and winning mid- to large-scale opportunities
Strong executive presence and ability to influence cross-functional teams and external partners

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Relationship Manager, Cloud, Data Center, Plumbing, Engineer, Customer Service, Technology, Manufacturing, Engineering

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