Store Operations Manager

Aston (Birmingham) Johnstone’s Decorating Centre
We now have an exciting, permanent vacancy for a Store Operations Manager within our Architectural Coatings division. We’re looking for a customer-focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.
Why you’ll love working here…
Competitive starting salary of with yearly reviews
Excellent uncapped commercial bonus scheme, paid quarterly
33 days of annual leave, including bank holidays
Guaranteed 39 hours pay per week with overtime or lieu time available
Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
Fantastic company-funded private healthcare plan, with options to extend coverage to family members
Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
Colleague recognition program that recognizes and rewards our colleagues
Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme

A day in the life of…

As a Store Manager, your responsibilities will include

Oversee the day to day running of the store, ensuring customers and staff have everything they need
Serve customers on the trade counter and in store, in a friendly and professional manner.
Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
Ensure your store always looks well-presented and clean.
Follow stock management procedures by taking in deliveries and keeping the shelves full.

Previous management or supervisor experience desirable
Previous experience in a customer facing environment
Good communications skills with a positive customer focusses attitude
Good understanding of IT systems
Flexibility towards working hours and duties
Driving license is needed for this role

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