Airport Supervisor-Wheelchair Attendants - Boston at Pacific Aviation Boston, MA

Airport Supervisor-Wheelchair Attendants - Boston Job at Pacific Aviation, Boston, MA
Pacific Aviation is looking for a motivated and experienced Supervisor to support our operations at Boston Logan International Airport (BOS). This is a great opportunity for someone with strong leadership skills and a passion for aviation to take the next step in their career.
As a Supervisor, you’ll lead a team of frontline agents, ensure smooth daily operations, and uphold the high standards we’re known for. If you thrive in fast-paced environments and love working with people, we want to hear from you!
Lead and support a team of Airport Wheelchair Agents during daily operations
Conduct flight briefings and debriefings with the team
Coordinate with the team and airline personnel to meet flight needs
Manage daily schedules and staff assignments
Monitor agent appearance and equipment readiness
Act as a point of contact for airline partners and ensure their standards are met
Track and verify flight documentation
Maintain safety and compliance standards while supporting continuous improvement

6+ months of passenger service or customer service experience
Strong leadership and communication skills
Attention to detail and ability to stay calm under pressure
Familiarity with airline procedures and airport operations (preferred)
Legal authorization to work in the U.S.
Ability to pass a background check
Willingness to work a flexible schedule including early morning and mid shifts , weekends, and holidays

Medical, Dental, and Vision Insurance

Hourly pay, Full time, Flexible hours, Weekend work, Day shift, Early shift
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