Manufacturing/Production Technical Support Engineer

Manufacturing/Production Technical Support Engineer - Mandarin Speakers Preferred

Manufacturing/Production Technical Support Engineer - Mandarin Speakers Preferred
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
The Vendor On Site Technical Specialist focuses on migration and NPI ramp up and daily orders executions on site in supplier plant for PBL NPI/Migration. Mass production items, improve current ECE performance such as On time delivery, Leadtime, Past due to target date, capacity, 6Ms readiness, process quality control, any continuous improvement opportunities for delivery and quality etc., to support the business growth and improve customer satisfaction.
Production & Delivery on site for Migration and NPI projects
On site support safe launch and ramp up. follow up ramp up progress. 2. Support supplier to generate plans and monitor actual attainment to back to normal
Focus on compatibility /capacity / 6Ms readiness, clarify timelines and responsible persons, monitor plan vs. actual, report abnormal cases, on site capacity confirmation including common machines,
Follow up any escalation case from supply chain or other team members, coordinate supplier on site actions.
Understand production status and report abnormal cases or risks which will delay schedule
Mass production order fulfillment Planning and production
Undertake mass production orders and long time capacity to meet the KPIs,to ensure no capacity risk
Cooperate with supplier production departments and Planning to check production line loading, coordinate production scheduling plans, follow supply chain priorities for urgent cases
On site or organize meeting to follow up issues, track the progress

Collaborate with SQE/ASQE & supplier to align TE standards
Support SQE to verify improvement actions of 8D reports
Random spot checking for OQC or process control
On site check 6Ms readiness, or followed well by supplier
Confirm the effectiveness and accuracy of quality data, to calculate and follow yield improvement for those ket product line
Support SQE/ASQE to follow up quality issue together
Production line audit, summarize the findings, actions and data efficiently.

Identify any continuous improvement opportunities for better ECE and quality
Work with supplier and CFT to on-site process audit and assist to collect production data and analyse them to find process improvement opportunities, to enhance performance
Organize supplier training or workshop if needed, to ensure supplier know TE requirements well and co operation process well

KPI Review and Process Optimization
Follow manager requirement to implement KPI for OTD, PDT, LT, CCR etc. to target date,
Synchronize key progress and abnormal issues of projects/orders daily, issue progress reports, fulfillment rate statistics and problem closure reports weekly.
Regularly review project promotion efficiency and order & action delivery compliance, and optimize tracking processes and risk early warning,
As bridge and representative of TE, to collect the concerns from both sides to ensure co operation smoothly

College degree or above, 8 years above of experience in manufacturing, or Lean production or Industry Engineering work or supplier quality in the manufacturing industry.
Familiarity with the entire manufacturing and delivery process of data and device products

Proficiency in Excel (pivot table, function summary, conditional formatting),
SAP with the ability to efficiently complete order data summary and report output.
QC tools and process quality control

Strong ability in progress control
Efficient cross-departmental communication and coordination,good learning capability
Quick response to sudden abnormalities such as materials shortage and

Meticulous, rigorous, responsible and trustable, strong pressure resistance, adaptable to high-mix material verification, progress synchronization and MP delivery abnormality handling scenarios.
Knowledge of data and device products is preferred.

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

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