Concierge (Receptionist) at McLoughlin Place Senior Living Oregon City, OR

Concierge (Receptionist) Job at McLoughlin Place Senior Living, Oregon City, OR

Concierge (Receptionist) Why You’ll Love Working at Milestone Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff. Perks & Benefits
Medical, Dental, Vision (full-time employees)

About the RoleAs the first point of contact at the community, the Concierge provides exceptional customer service, greeting residents, families, and visitors while supporting sales, marketing, and business office functions. You will manage the lobby experience, answer calls, and help ensure a welcoming, professional environment. What You’ll Do
Greet and assist residents, families, visitors, and employees with questions and concerns
Answer and route incoming calls professionally
Monitor the lobby, maintain a clean and inviting environment
Support marketing and sales efforts, including tours, inquiries, and Lead Management Program tasks
Assist the business office with resident documentation and file maintenance
Encourage resident participation in community activities
Report elder maltreatment or abuse as required
Follow and communicate company policies and procedures
Perform other duties as assigned

What We’re Looking For
Previous experience in customer service or answering phones preferred
Must be 18 years or older
Compassion for and enjoyment of working with older adults
Strong verbal and written communication skills
Resourceful, organized, and able to manage multiple priorities
Proficient in word processing, spreadsheets, and email

Join MilestoneBe the welcoming face of our community while helping residents, families, and staff feel supported and valued. Milestone is an equal opportunity employer. Milestone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Full time, Part time, Work at office
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